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Operations Visitor

07 Logistics

07 · Desk & mills

Logistics

Containers, shipments, and the statuses the desk actually advances.

  1. Create container & shipment
  2. Advance the shipment
  3. What the partner sees
Shipment in transit on Partner Desk

What the numbers mark

  1. Shipment number and status
  2. ETA and milestones the desk recorded
Partners read the timeline the desk stamps. They cannot advance port, customs, or delivery.

Admin

Create the container and the shipment

Do this after the lot is paid (or at least allocated). Partners cannot create shipments.

  1. Admin → Trade → Containers → New container.
  2. Fields: Container number (optional — blank becomes CNT-…), type 20ft or 40ft, Origin, Destination, Carrier, Port, ETD, ETA, notes. Capacity kg is optional (defaults from Trade → Settings payload).
  3. Attach order — select the SG-… trade order (the dropdown lists files that have a quote). This is the important field. On Create the system: puts the order lines on the container, sets order fulfillment to allocated, sets the container status to loading if it was planned, and creates shipment SHP-… at status planned (order fulfillment shipment_planned).
  4. If you create a container with no order, you get an empty box and no shipment. There is no separate “New shipment” button. Attach the order when you create the container.
  5. Open Trade → Shipments (or the Shipments card on the container) → the SHP-… file.
Advance the shipment

Open Trade → Shipments → the SHP-… file (or the Shipments card on the container). Choose status, optional note, Update status. Each update appends a timeline row the partner can read. You can pick any listed status — there is no forced “next only” lock, but stamp them in commercial order so the partner timeline makes sense.

  1. planned — created with the container.
  2. booked — carrier booking exists.
  3. loading — cargo going in.
  4. departed or in_transit — order fulfillment becomes in_transit.
  5. at_port → customs → arrived → out_for_delivery.
  6. delivered — fulfillment delivered and shop status delivered.
  7. cancelled — if the move is aborted. That does not cancel the trade order or return Tokens. Cancel the order separately on Shop → Orders if the file should die.

There is no “completed” click on the shipment. If you need shop status completed, set it on Admin → Orders → Order Status → Save & Send. Desk tools Pricing / Calculator / Logistics estimate door vs port — they do not book a carrier or create SHP-….

What the partner sees
  1. Partner Desk → Orders → the file → Track shipment (or the shipment number). ETA and timeline stamps only. No Update status.
  2. Shop orders (samples / cart) are different: Admin types tracking number and URL on the order; the customer’s email link /order/… shows that. Do not confuse the two.
  3. Documents (B/L, packing list): upload under Trade → Documents with visibility Partner, linked to the order ID. They appear on Desk → Documents.
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