STONEGATE INTERNATIONAL
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Operations Visitor

Folio Overview

StoneGate Operations

Everything you need to move a lot from specification to delivery.

Written from the live system — not from a wish list. The map stays complete; your role only lights the path that belongs to you.

Read the map. Sign in when you have a file.

Canonical flow

How a file actually moves

StoneGate is a trade desk for Turkish marble and granite. There are two tracks that share the same order book: a storefront checkout for samples and simple purchases, and a B2B quote file for container lots. The sequence below is the B2B track — the one Partner Desk is built for. Each step opens the chapter that owns it.

Start here

Where Wallet, Orders, and the desk actually are

You wantOpen this
Token balanceAccount → Wallet (header chip is the same balance)
Buy creditBuy Tokens
Samples / cartAccount → Orders
Company quotes and lotsPartner Desk
Give a lot to the millAdmin → Shop → Orders → Mark in work & send

Full click paths: Getting started and Orders.

The whole file

Give a company order to production

This is the only sequence that starts mill work. Wallet and Account → Orders do not do it.

  1. The buyer registers (Sign in → Create account), then applies on Partner Program — or you already have their company.
  2. Admin: Trade → Ops → Partner applications → company name. Set status approved. Assign user (User ID from Payments → Tokens → Wallets). Solo contact who must accept and pay: desk role company_admin.
  3. They sign in. Header shows Partner Desk. They also buy Tokens if they will pay the deposit from the wallet: Buy Tokens.
  4. They open a material → Submit RFQ. No payment yet. File number RFQ-….
  5. Admin: Trade → RFQs (or Ops) → open the RFQ → Draft quote → check prices → Send quote. Sending reserves stock.
  6. Partner Desk → Quotes → Accept quote. Order SG-… is created. Deposit is due immediately.
  7. Partner pays the deposit on the order (Tokens or card). The balance stays pending until the deposit clears, then it becomes due.
  8. Admin: Shop → Orders → that SG-… file → fill ops email and mill email → Mark in work & send. That is “give it to the company / mill”.
  9. Later: Trade → Containers → New container → Attach order (creates SHP-…). Advance statuses on Trade → Shipments. Partners only read the timeline you stamp.
  1. 01 Specify Partner Partner or customer submits an RFQ from a material page.
  2. 02 Quote StoneGate StoneGate drafts landed pricing and sends it to Partner Desk.
  3. 03 Accept Partner The partner accepts. An order is created. Inventory is allocated.
  4. 04 Deposit Partner The partner pays the deposit with Tokens or card. The balance then becomes due.
  5. 05 Balance Partner The remaining installment is paid. The file is marked paid in full.
  6. 06 In work StoneGate Admin marks the order in work. Customer and mill/ops inboxes are emailed.
  7. 07 Container StoneGate Lots are allocated to a container. A shipment is planned.
  8. 08 Transit Logistics The desk advances port, customs, and delivery milestones.
  9. 09 Delivered Partner The partner can reorder the same lines as a new RFQ.
Partner Desk overview with next-step panel and metrics

What the numbers mark

  1. What happens next — the current responsible party
  2. Open RFQs, quotes, and orders
  3. Desk navigation: Trade, workspace, tools, files
Partner Desk after a real file is in motion — open RFQs, a quote waiting for accept, a deposit due, and a lot already at sea.

Chapters

01 Getting started How StoneGate is organized, who you are in the system, and where you work. 02 Orders From a specification request to a closed file — the real lifecycle. 03 Partners Partner Desk: quotes, deposits, documents, and what you do next. 04 Customers Account, materials, samples, Tokens, and tracking. 05 Mills & production How mill partners are notified today — and what is not a login. 06 Tokens Wallet credit: buying, spending, refunds, and failed payments. 07 Logistics Containers, shipments, and the statuses the desk actually advances. 08 Administration What each admin screen is for, what is safe, and what cannot be undone. 09 Troubleshooting Stuck orders, failed payments, declined quotes, and missing Tokens.
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